Returns & Refunds

You may request a return within 7 days after receiving your order.

Return shipping costs are paid by the buyer. This does not limit any rights you may have under applicable consumer law.

Before returning an item, contact info@kartwo.com with your order number and the reason for the return. We will provide the applicable return instructions.

Refund eligibility is confirmed after the returned item is received and inspected. Approved refunds are issued to the original payment method; bank or payment-provider processing times may vary.